Privacy Policy

Effective Date: April 25, 2025

Website: https://luckyx.online

At LuckyX, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit or interact with our website and services.

Information We Collect

• Name
• Email address
• Date of birth
• Phone number
• Residential address
• Payment and financial details (e.g., bank, card, or crypto wallet info)
• Gambling and betting activity
• IP address
• Device and browser data
• Location information
• Cookies and usage data
• 
  

How We Collect Your Information

• User registration and profile forms
• Deposit and withdrawal processes
• Identity verification and KYC procedures
• Customer support interactions
• Cookies and tracking technologies
• Google Analytics
• 
  

Why We Collect Your Information

• To verify your age and identity in compliance with legal requirements
• To process transactions and manage your account
• To detect and prevent fraud, money laundering, or other unlawful activities
• To deliver and personalize our casino and betting services
• To analyze usage patterns and improve our services
• To provide customer support
• To comply with applicable laws and regulations
• 
  

Use of Cookies and Analytics

We use cookies to enhance your experience and understand how you use our site. We also use Google Analytics to gather anonymized traffic and usage data. You can choose to disable cookies via your browser settings.

Sharing Your Information

We do not sell or rent your personal information. However, we may share data with:

Google Analytics  for site performance and behavior analytics
Legal authorities or regulators if required to comply with laws
Trusted service providers strictly for processing services on our behalf (e.g., payment gateways, KYC services)

• 
  

Data Security

We take reasonable administrative, technical, and physical precautions to protect your personal information. However, no system can guarantee absolute security.

Your Rights

Depending on your jurisdiction (e.g., India, Bangladesh), you may have the right to:

• Access your personal data
• Request correction or deletion
• Object to certain processing activities
• Withdraw your consent

To make such a request, please contact us using the details below.

Jurisdiction & Age Limit

LuckyX is intended for users aged 18 and above in Bangladesh and India. We do not knowingly collect data from individuals under 18 years old.

Contact Us

If you have questions about this Privacy Policy or your data, you can reach us at:

📧 Email: [email protected]
🔗 Contact: https://luckyx.online/contact

Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.